Your Privacy

Our Privacy Policy

1. Introduction

Cryo Kinetic ("we," "us," or "our") is committed to protecting the privacy of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, cryokinetic.com.au, in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website and services, you consent to the data practices described in this policy.

2. Information We Collect

We collect information that identifies you or can be used to identify you ("Personal Information"). This includes:

  • Directly Provided Information: Name, email address, phone number, and business details provided when you fill out a contact form or request a quote for Cryo Kinetic’s services.

  • Automatically Collected Information: Technical data such as your IP address, browser type, operating system, referring URLs, and pages viewed. This data is collected through our website host, Squarespace.

3. How We Collect Your Data

We collect information through:

  • Direct Interactions: When you communicate with us via email, phone, or our website contact forms.

  • Automated Technologies: As you navigate our site, Squarespace uses cookies and similar technologies to collect technical data about your equipment and browsing patterns.

4. Purpose of Collection

Cryo Kinetic collects and uses your personal information for the following purposes:

  • To provide and manage our services.

  • To respond to your inquiries, provide quotes, and fulfil service requests.

  • To improve our website performance and user experience.

  • To comply with legal and regulatory obligations.

5. Data Storage and Security

Your data is hosted on Squarespace’s secure servers. Squarespace maintains industry-standard physical, electronic, and procedural safeguards to protect your information.

International Data Transfers: Because Squarespace is a global platform headquartered in the United States, your personal information may be transferred to, stored, or processed in a jurisdiction outside of Australia. By using this website, you consent to this overseas transfer. We take reasonable steps to ensure that any overseas recipient treats your data with a level of protection similar to the APPs.

6. Third-Party Disclosure

We do not sell, rent, or lease our customer lists to third parties. We may share data with trusted partners to help perform statistical analysis, send you email or postal mail, or provide customer support. All such third parties are prohibited from using your personal information except to provide these services to Cryo Kinetic, and they are required to maintain the confidentiality of your information.

7. Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

8. Website Analytics

This website collects personal information to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We provide this information to Squarespace and Google Analytics, our website analytics providers, to learn about site traffic and activity.

8. Your Rights (Access and Correction)

Under the Australian Privacy Principles, you have the right to:

  • Access the personal information we hold about you.

  • Correct any inaccurate or out-of-date information.

  • Request Deletion of your personal data, subject to legal or record-keeping requirements.

If you wish to exercise any of these rights, please contact us using the details provided below.

9. Contact Information

For questions or concerns regarding this Privacy Policy or our treatment of your personal information, please contact:

Cryo Kinetic

Email: legal@cryokinetic.com.au

Location: Melbourne, Victoria, Australia